My details

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

 Can I create an Account without ordering products?

During the ordering process you are asked to create an account. This account is instantly...

 Do I need to renew my subscription to these services every year?

All subscriptions to our services are automatically renewed until cancelled. You will not need...

 Hoe schakel ik tweestapsverificatie in- of uit?

Met tweestapsverificatie beveilig jij je account nóg beter, door gebruik te maken van time based...

 How do I cancel a service?

You can easily cancel your subscriptions at My Peppix. Please go to 'My Services' up to the top...

 How do I change my client details?

Please select 'My account' at the top of this page and click 'My details'. From there, you are...

 How do I choose a good password?

When choosing a password you should consider it carefully. It is important to choose a password...

 How do I retrieve my Peppix account password if lost?

Click on the button Password recovery on the login page and fill in the e-mail address you...

 I would like to receive information by mail

By default, we will send any notifications to your personal e-mail address and/or mobile phone....

 View invoice history

If you haven't receive any invoice, or if you have lost one for your records, no worries,...

 Where can I see details about my contract

By default, we require you to sign our terms & conditions at our website. After submission,...