The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Categories

General (22)

Frequent asked questions from customers.

Webhosting (18)

Information about our hosting services and mailserver.

Website (7)

Frequented questions about the use of your website.

E-mail (21)

Any questions about your mail? Take a look at this subcategory.

Domains (18)

Questions about your domain? Have a look at this category.

Printservice (4)

Tips for delivering files for our printing services.

Most Popular Articles

 How many days do I have to pay an invoice?

By default, we will give our customers 30 days to pay their bills. In...

 Where should I deliver files to?

You can send files by email or with WeTransfer.com. With WeTransfer, you can send up...

 How do I set up my e-mail in Outlook Express?

Use the following information for configuring your e-mailaddress at Micrsoft Outlook Express....

 Do you offer SSH support?

To ensure that our products are well-protected and safe, SSH- or telnet-access is not offered...

 How do I set up my mailbox on an iPhone?

You received from us by e-mail: (Mail)server: imap.yourdomain.tld (Mail)username:...